Information We Collect
We collect the information you type into the request form, technical details your device sends when you visit, and information from service providers that help us confirm identity and prevent fraud.
Information you provide
- Identity and contact details: name, home address, email address, phone number and date of birth.
- Financial details: requested amount and purpose, income, pay frequency, employment, housing costs and checking account details.
- Identifiers: Social Security number or ITIN, and in some cases a driver’s license or state ID number.
- Messages you send us by email, phone or mail.
Information collected automatically
- IP address, browser type, device type, operating system and approximate location based on IP address.
- Pages viewed, links clicked, time on page and the site or ad that referred you.
- Cookie and similar identifiers, described in the cookies section below.
Information from other sources
- Identity and fraud-prevention services that help confirm your details are genuine.
- Lenders in our network, which may tell us whether a request led to an offer or a funded loan.
How We Use Your Information
We use your information to pass your request to lenders in our network, confirm identity, prevent fraud, run and improve the site, answer your questions, meet legal duties and, with your permission, send marketing messages.
- Sharing your request with lenders that may be able to make an offer.
- Checking that requests are genuine and protecting you and lenders from fraud.
- Contacting you about your request by email, phone or text, as you agreed on the form.
- Measuring how the site performs and which guides are useful, so we can improve them.
- Responding to support and privacy requests.
- Complying with laws, regulations, court orders and lawful requests from authorities.
Sharing With Lenders in Our Network and Others
When you submit a request, you authorize us to share it with lenders in our network and their service providers so they can review it and possibly make an offer. Lenders then handle your data under their own privacy policies.
We may also share information with:
- Service providers that host the site, send emails and texts, run analytics, or verify identity, under contracts that limit how they use the data.
- Authorities and legal parties when the law requires it or to protect rights, safety and property.
- A successor business if our service is merged, sold or reorganized, subject to this policy.
Because lenders in our network compensate us, sharing your request with them may count as a “sale” or “sharing” of personal information under some state privacy laws. You can opt out of future sharing at any time, as explained under your privacy rights. How lenders pay us is described in our advertiser disclosure.
Cookies, Pixels and Similar Technologies
We use cookies and similar tools to keep the request form working, remember preferences, measure traffic and understand which pages help visitors. You can block or delete cookies in your browser, though some features may stop working.
- Essential cookies keep the form secure and save your progress while you fill it in.
- Analytics cookies show us, in aggregate, which pages are visited and where visitors leave.
- Advertising and measurement tools tell us which ads or partner sites sent a visitor, so we can measure results.
Where state law requires it, we treat a Global Privacy Control signal from your browser as a request to opt out of the sale or sharing of personal information collected through cookies on that browser.
How We Protect and Keep Your Information
We protect information with encryption in transit, restricted staff access, vendor contracts and system monitoring. No method is perfectly secure, so we also limit what we keep and how long we keep it.
- Form data travels over an encrypted connection.
- Only staff and vendors who need the data to do their jobs can access it.
- We keep request data only as long as needed for the purposes in this policy and to meet legal, tax and audit duties, then delete or de-identify it.
- We will never ask you to pay an upfront fee, buy a gift card or send a wire transfer to receive an offer. If someone does, it is a scam; please report it to us.
Your Choices About Marketing and Messages
You can unsubscribe from marketing emails with the link in any message, reply STOP to marketing texts, ask us not to call you, and manage cookies in your browser. Messages about an active request may still arrive.
Opting out of our messages does not opt you out of messages from lenders that already received your request. Each lender provides its own unsubscribe options, and you can contact a lender directly to stop its calls, emails or texts.
Your Privacy Rights, Including California Rights
Depending on where you live, you may have the right to know what we hold about you, get a copy, correct it, delete it, and opt out of its sale or sharing. We never treat you differently for using these rights.
- Right to know and access: the categories and specific pieces of personal information we hold, where it came from, why we use it and who receives it.
- Right to correct: fix information that is inaccurate.
- Right to delete: ask us to delete information, subject to legal exceptions.
- Right to opt out: stop the sale or sharing of personal information and its use for targeted advertising.
- Right to limit: restrict use of sensitive information, such as your Social Security number, to what is needed for your request.
California residents have these rights under the California Consumer Privacy Act, and residents of several other states have similar rights. To make a request, email us with the subject line “Privacy request.” We will verify your identity, confirm receipt within 10 business days and respond within 45 days, with one extension where the law allows. An authorized agent may submit a request for you with signed permission.
Information that lenders collect and hold is governed by their own privacy notices and by federal financial privacy law, so send requests about that data to the lender.
Children’s Privacy
Our site and request form are meant for adults only. We do not knowingly collect personal information from anyone under 18, and if we learn that we have, we delete it promptly.
If you believe a minor has submitted information through our form, contact us and we will remove it.
Changes to This Privacy Policy
We may update this policy when our practices or the law change, and the updated version will always be posted on this page. For material changes, we will also give notice through a site banner or by email.
Changes apply from the date they are posted. Continuing to use the site after an update means the revised policy applies to your information.
How to Contact Us About Privacy
Send privacy questions and requests to [email protected] or call (888) 470-6856. You can also write to us at 2690 Juniper Boulevard, Suite 847, Cheyenne, WY 82001.
Please include the name, email and phone number you used on the request form so we can locate your information. More ways to reach us are on our contact page, and the rules for using the site are in our terms of use.
